Your Home culture

Your home culture is most welcome in our Service. We would greatly appreciate if you were able to share with our Service aspects of your culture and family life. This would assist us to enrich the lives of all our families and children.



Children love to be read to. If you or your parents have the time, please contact your room Educators to organise a day for reading.

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 We are always on the lookout for recyclable items for the rooms. Empty food containers, ribbons, wrapping paper, towel tubes (not toilet or egg or milk because of hygiene and allergy issues) paper or anything interesting from your work is much appreciated.

Our Service organises special events throughout the year. Keep an eye out, as your child is sure to be a star!

Parents are welcome to visit or call the Service at any time. If you have any suggestions or ideas on how we best can work together in the Service, please let us know.

If you have any concerns, please see your child’s educator or the Nominated Supervisor. We have a grievance procedure if you would like to formally raise any concerns.

Everybody has a different communication style and time for communication. We understand that mornings and afternoons can be a little rushed, and not the best time to discuss your child’s day.

We have many types of communication we use for families, which include:

  • Newsletter
  • Phone calls to your work
  • Emails
  • Letters
  • Face to face
  • Daily reports that are emailed
  • Family weekend forms
  • Mid-year and End of year interviews
  • Formal meetings

Parents must notify the Service if there are any Court Orders affecting residency of their children and a copy is required for the Service. Without a Court Order we cannot stop a parent collecting a child.

For safety and security reasons ALL children must be signed in on arrival and signed out on departure. The times must be noted.

No child will be allowed to leave our Service with a person who is not stated on the enrolment form unless prior arrangements are made with the Nominated Supervisor.